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Privacy Policy

NewWave Technologies Privacy Policy
NewWave Technologies respects your privacy on our site and is committed to protecting it. The success of our business depends on the ability to maintain the trust of our customers and other online visitors.You can help us ensure your privacy by not sharing your user name or password with anyone. Below is information about the privacy and data collection practices for our website.

Sites covered by this Privacy Policy
This privacy policy applies to all NewWavetech.com owned website's and domains.

How our site is structured
NewWave Technologies E-Commerce site was designed and is optimized for use by existing customers. Existing customers assign a master user to manage other users site rights and assign unique passwords and User ID's to those users. Click here for more information.

If you are not a current customer or you are an existing customer without site authorization you may visit various areas of our site without identifying yourself or revealing any personal information. There will also be areas such as our product information section where we will request certain personal information prior to access.

Types of information we collect
This privacy policy covers personal information, aggregate data and reporting.

  • Personal information is information that is associated with your name or personal identity. NewWave uses your information to better understand your needs and interests and to provide you with better service. Generally this information is collected when placing orders, requesting information or if you elect to receive our e-newsletter. Listed below are examples of information we collect based upon the online activity.
Purchase product online from NewWaveTech.com
Name, address and payment information, although credit card and PO numbers may be phoned in as an alternative.

Contest entries, surveys and other registrations
Name, e-mail and phone number but vary by promotion or purpose. If you elect to enter any contest or other promotion related to NewWaveTech.com please note that, by entering, you are giving your permission to use your information for promotional purposes
  • Non-personal information or aggregate data is anonymous, statistical data collected and is not associated with a specific personal identity. NewWave collects and analyzes this non-personal information to evaluate how visitors use our site. This data may include the browser type used, traffic patterns, pages visited on our site and tracking of referral sites. Our primary purpose for collecting this data is to improve the effectiveness of our site and provide the most relevant data to our users. Most non-personal data is collected via cookies or other statistical tracking technologies.

What about cookies?
We use cookies as a way to give you better service.  NewWave may send cookies when you surf our site, make purchases, request information or register yourself for marketing events such as newsletters.  You will need to set your browser to accept cookies if you wish to add items to the shopping cart.  Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting preferences on your computer.

Links to non-NewWave sites
This site may contain links to other web sites whose information practices may be different than ours.  If you access those links you will leave the NewWave Technologies website.  Visitors should consult these other sites' privacy notices.  NewWave Technologies is not responsible for the privacy policies, business practices or the content of such web sites.

Will your information be given to any other party?
NewWave will not sell, rent or lease your personal information.  You may provide financial information to us for the purpose of extending credit to you.  This data is only used to evaluate your credit worthiness.  Your account status and payment history may also be reported to credit reporting agencies.

How do we protect your information?
We employ powerful 128-bit encryption technology in all areas where your personal identity is required.  Your account information and order history are kept behind our firewall on separate servers.  All transaction information is processed under encrypted channels.  To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers,Microsoft Internet Explorer and Netscape Communicator.In addition, access to your personal information is restricted within our company to provide maximum security.

Is your information used for any other purpose?
As a NewWave Technologies customer, you may receive mailings from your account information and your account information may be analyzed as part of our standard business practices.

When you purchase online from NewWave Technologies, we will contact you by e-mail to confirm your order and to update you on the status of your order. If you entered a contest at NewWavetech.com, you may receive a follow-up email. This is the only e-mail you will receive from such entries.

NewWave Technologies is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how to continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

How do you correct inaccurate information?
You can update your basic account information at any time.To correct any other account information, please contact your account manager. We will attempt to keep customer information complete, up to date and accurate.We will tell our customers how and where to conveniently access their account information (except when we are prohibited to do so by law) and how to notify us about errors, which we will promptly correct.

Electronic Users Agreement
If you're already conducted business with NewWave Technologies and would like to begin using the E-Commerce site, you'll need to sign a Master Users Agreement. Your company will assign a master user who will manage other users passwords, ID’s and determine site rights. Only companies who have been provided a customer account will have access to the secured portion of our site. Click here to become a customer.

Master User information
User Administration allows you to set up users within your company to access the NewWave E-Commerce site. You have the opportunity to limit what they have access to on the site. For example, you sales team will want to be able to view orders and invoices, but you want to leave the actual online ordering to your purchasing department. You may want to give access to your accounting department to review invoices, aging and credit but not allow them to place orders.

Changes to this policy
NewWave will occasionally update this policy. When an update occurs we will post the revised date at the bottom of this statement. Please check back from time to time to ensure you are aware of such changes.Your continued use of our site will signify your acceptance of these changes.

How do I contact NewWave Technologies?

NewWave Technologies, Inc
4635 Wedgewood Blvd.
Suite 107
Frederick, Md 21703
support@newwavetech.com

Copyright © 2003 NewWave Technologies, Inc.

All Rights reserved
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