Nexsan product customers who want to simplify maintenance and ensure overall system availability choose Nexsan Enterprise support for an enhanced level of service. It includes 24x7 phone and email support, as well as next-business-day onsite hardware replacement, following diagnosis of a hardware issue. Upgrades are available for an additional charge. Software/firmware updates are free. (Note: onsite support is not available on Nexsan holidays. See www.nexsan.com/support for details)

**All service pricing is for North America and within Zone 1 (contact Nexsan for confirmation of your Zone, generally Zone 1 is major metropolitan areas)