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Help Desk

Do you have a maintenance contract and need to place a service call? Our toll-free national dispatch hot line is available day and night, 365 days a year, to support your most critical needs. Service calls can be placed by calling the help desk at (888) 677-4888.

Please be prepared to provide the following information:

  • Company Name
  • Equipment Serial Number
  • Symptom of the problem
NewWave will respond as follows:
  • Assist the customer if needed over the phone
  • Have a technician call within 1 hour of call placement with an Estimated Time of Arrival (ETA)
  • Arrive on site with a professional and timely solution
NewWave is with you start to finish.

Vendor Stores
Enter our vendor specific resource centers for the latest products and programs from these premier manufacturers.

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