Enhancement & Support Services
There's more to successful imaging than just hardware and software. Successful imaging starts before your equipment arrives and should continue throughout the life of the system. You need an installation site that meets certain specifications and key operators who quickly gain expertise. You can count on Kodak Alaris to meet all those needs and much more.
TrainingA Kodak Alaris Certified Technical Trainer (CTT) will train your operators on your Kodak Alaris equipment including system features, operation, troubleshooting, etc.
Site ServicesPower Audits
A Power audit can identify many problems and make recommendations for correction.
Site EvaluationSite Evaluations provide an on-site inspection of your location to ensure readiness of the site regarding space, weight, power, cabling, and environmental conditions.
Mode creationA Kodak Alaris A+ Certified Field Engineer will create and set up Modes on your Kodak Alaris scanner per your application requirements.
Mode ChangersAs your needs change, rely on a Kodak Alaris A+ Certified Engineer to change the modes on your equipment to meet your new requirements.
StagingEquipment is set up for integration purposes. The customer's warranty on the Kodak Alaris product is delayed. This helps ensure that the entire system is fully functional before the warranty begins. When the completed system is officially installed, the Kodak Alaris new product warranty is initiated.
Optical Disk CleaningKODAK Service & Support offers professional disk cleaning using state-of-the-art equipment, a unique process, and experienced optical specialists dedicated to this critical service.
Support Service Care Kits